Requesting Medical Records
All requests for protected health information (PHI) must be received either online or in writing in the Health Information Management (HIM) department at the hospital where the patient received care.
Health Records Online
Health Records Online lets you see a summary of your medical records, including:
- Lab results
- Radiology reports
- Medications
- Health issues
- Allergies
- Immunizations
- Procedures
- Summaries of care you've received
- Discharge instructions
The complete set of medical records for current, former, and deceased patients are available through a request to the Health Information Management department at the hospital where the patient received care.
Online Requests
For the fastest response, submit a medical record request through our online medical correspondence system at the hospital where the patient received care.
Paper Requests
Please download and complete the Authorization for Release of PHI form and return it via mail, email or fax to the Health Information Management Department (Medical Records) at the hospital where the patient received care. You may also request a form from the hospital, or you may simply make the request in a letter addressed to the hospital HIM Department by mail, email or fax. Make sure to include a copy of your photo identification (i.e., driver’s license).
Download Authorization for Release of PHI form →
Centennial Hills Hospital Medical Center
Health Information Management Department
6900 North Durango Dr.
Las Vegas, NV 89149
Phone: 702-629-1300
Fax: 844-241-6776
Email: CentennialHillsRequesterEmail@uhsinc.com
Note: We only except Continuity of Care and patient requests via fax. All other requests must be mailed.
Desert Springs Hospital Medical Center (Closed as of 3/2023)
C/O Valley Hospital Medical Center
Health Information Management Department
620 Shadow Lane
Las Vegas, NV 89106
Phone: 702-388-4591
Fax: 702-388-4752
Email: ValleyHospitalRequesterEmail@uhsinc.com
Henderson Hospital
Health Information Management Department
1050 W. Galleria Dr.
Henderson, NV 89011
Phone: 702-963-7549
Fax: 702-963-7539
Email: HendersonHospitalRequesterEmail@uhsinc.com
Spring Valley Hospital Medical Center
Health Information Management Department
5400 Rainbow Boulevard
Las Vegas, NV 89118
Phone: 702-853-3189
Fax: 702-853-3144
Email: SpringValleyRequesterEmail@uhsinc.com
Summerlin Hospital Medical Center
Health Information Management Department
657 North Town Center Drive
Las Vegas, NV 89144
Phone: 702-233-7589
Fax: 702-233-7916
Email: SummerlinRequesterEmail@uhsinc.com
Valley Hospital Medical Center
Health Information Management Department
620 Shadow Lane
Las Vegas, NV 89106
Phone: 702-388-4591
Fax: 702-388-4752
Email: ValleyHospitalRequesterEmail@uhsinc.com
West Henderson Hospital
Health Information Management Department
1155 Raiders Way
Henderson, NV 89052
Phone: 725-235-2190
Fax: 855-288-9410
Email: WestHendersonHospitalRequesterEmail@uhsinc.com
Medical Records printed or photocopied for reasons other than continuity of care are subject to a copy fee (NRS 629.061). These include but are not limited to legal requests, investigative agencies, insurance companies, and patient personal use requests. If you have any questions, please contact the HIM Department of hospital where patient care was received.
In accordance with NRS 629.061.1, the following is The Valley Health System policy for requesting copies of medical records for a deceased patient:
HAND WRITTEN WILL: A hand written will is valid in Nevada if there is a sole beneficiary and it is signed and dated by the decedent. No witness or notary signature/stamp is required. It is assumed (and accepted) that the sole beneficiary is Executor. A non-interested third party must sign an affidavit stating that the signature of the decedent is authentic.
REGULAR WILL: This must state that the decedent was in sound mind, over 18 and not under duress at the time of the will's creating. It must be witnessed by two other people and notarized to be "self-proving" (i.e. valid).
SPECIAL LETTER OF ADMINISTRATION / ORDER FOR MEDICAL RECORDS: A special letter of administration can be issued by Probate specifically to authorize an individual to obtain the medical record of the decedent provided that there are no assets in the estate. This process has no cost and may take up to two weeks or longer.
If there is no valid will, the petitioner does not need to request a hearing. The need for a hearing depends on the circumstance. You must contact the office of the Probate Court for additional information at 702-455-2650. To file for Special Letters or Order for Medical Records, forms and information are available at https://www.civillawselfhelpcenter.org
Destruction of Health Care Records
Pursuant to Nevada Revised Statutes (NRS) 629.051:
- The health care record of a person who is less than 23 years of age may not be destroyed.
- The health care record of a person must be maintained for 5 years, after it has been received or created, unless federal law requires that it be retained for a longer period of time.
- The health care record of a person who has reached the age of 23 years may be destroyed after 5 years from the date the record was received or created, unless federal law requires that it be retained for a longer period of time.